Common Issues and Solutions

Updated guide on common issues encountered with industrial radio remote controls, along with analysis and solutions.

Possible Causes:

  • Transmitter power switch is off (knob not in the “ON” position).
  • Battery not installed correctly.
  • Indicator lights are damaged.

Solutions:

  • Check the power switch.
  • Replace or reinstall the battery.
  • Contact the supplier if the issue persists.

Possible Cause:

  • E-card information not read.

Solutions:

  • Reinsert the E-card in the correct direction, press the power button for more than 5 seconds, then reinstall the battery.

Possible Cause:

  • A button is stuck.
  • Emergency stop switch is not reset.
  • Buttons pressed before powering on.
  • Battery voltage too low to power on.

Solutions:

  • Check the buttons and the emergency stop switch.
  • Power on the transmitter before pressing buttons.
  • Ensure the battery is charged.

Possible Cause:

  • Receiver not properly powered.
  • Receiver fuse blown.

Solutions:

  • Check the power supply and fuse in the receiver.

Possible Cause:

  • Transmitter and receiver are not paired.
  • Transmitter turned off or lost power during operation.
  • Operation distance is too far.
  • Receiver antenna is not properly connected.

Solutions:

  • Ensure the transmitter and receiver have matching IDs and channel groups.
  • If the transmitter loses power during operation, there is only a 20% chance it will return to the previous channel when restarted. Ensure the transmitter has sufficient power, then turn it off and back on again to re-establish control on the same channel.
  • Ensure the receiver antenna is properly installed and the transmitter is within the operational range.

Possible Causes:

  • Short circuit in the receiver’s output.
  • Short circuit in the transmitter power supply.

Solutions:

  • Check if the output line is short-circuited to the ground or negative terminal.
  • Inspect the transmitter power supply for faults.

Possible Cause:

  • Signal interference (e.g., high-voltage power lines or other radio signals like high-power walkie-talkies).
  • Obstacles (e.g., metal plates or walls) blocking the transmitter and receiver.

Solutions:

  • After turning off and restarting the device, the frequency-hopping model will automatically switch to a new frequency band to avoid interference.
  • Reduce the control distance.
  • Avoid obstacles during operation.

Possible Cause:

  • Malfunction in the transmitter button.
  • Receiver relay for the affected direction is faulty, or the relay wiring is loose.

Solutions:

  • If the transmitter indicator light is normal when pressing the button, the issue is likely with the receiver.
  • If the transmitter indicator light does not illuminate when pressing the button, the issue is with the transmitter.
  • Check the transmitter, and if it is functioning properly, inspect the corresponding relay and wiring in the receiver.

Possible Cause:

  • Memory fault in the transmitter.

Solutions:

  • Remove the battery, press the buttons multiple times with no battery installed, then reinstall the battery. If the issue persists, contact the supplier.

Possible Cause:

  • Memory fault in the receiver.

Solutions:

  • Power off the receiver for more than 20 seconds, then power it back on and check if the issue is resolved.
About TeleCtrl Industrial Remote Control FAQ&Help

Can’t find the answer you’re looking for?

We regularly update Common Issues and Solutions. If you can’t find what you’re looking for, or if you need a model not listed on our website, don’t worry. Our dedicated team is eager to discuss and address your queries.

Contact us

For comprehensive insights into TeleCtrl Industrial Radio Remote Controls.

For more Issues and Solutions about Industrial Radio Remote Controls.

Read more